Your own team chat.
Channels, direct messages and voice notes in one workspace that belongs to the hotel, not to a staff member's phone. Use it to run shifts without guest details sitting in a personal messenger group you cannot control.
Maria · ReceptionThe messenger risk.
When shifts run in personal messenger groups, guest details and staff phone numbers sit in an app the hotel does not control, and the history leaves with whoever quits. Move the conversation in-house and you remove a person's access in one click, instead of hoping a former employee deletes the group.
Message becomes task.
Type or speak a request and Treema drafts a task from it — “deep clean room 412” — which you confirm in one tap, linked back to the original message. Voice notes are transcribed automatically in any language, so a request made during a busy check-in does not disappear when the shift ends.
One workspace.
Channels & DMs
Organise chat by department — front desk, housekeeping, maintenance — plus one-to-one messages. Each team talks in its own place instead of one group where every topic is mixed together.
Private & read-only
Lock a channel to the people who need it, and set announcements to read-only. Useful when head office publishes a rule that must not turn into a discussion.
Voice, transcribed
Record a voice note and Treema transcribes it, in whatever language your team speaks. Housekeeping can report with their hands full, instead of stopping to type.
Talk becomes work
A spoken or typed request becomes a tracked task in one tap, linked back to the message. The request stops depending on someone remembering it until the end of the shift.
Search everything
Search any message, including voice transcripts, and jump straight to it. When a guest refers to something agreed last week, you can find who agreed it.
Owned & controlled
Every message stays with the property, and removing a person revokes their access. The hotel keeps the full record through staff turnover.
You keep control.
Shift and guest data lives in your workspace, not in a consumer app owned by someone else.
When a team member leaves, one change removes their access, and the history and files stay with the hotel.
Private channels, a searchable record you own, and clear control over who sees what. These are the things GDPR asks for and a consumer chat app cannot give you.
It runs on the phone your team already carries, and sits on top of the PMS you already use.
Common questions.
Can we finally stop using messengers for operations?
Yes — that's the point. Channels, direct messages and voice all live in one private workspace owned by the property, so operational and guest data stops flowing through a consumer app you don't control.
What happens to the chat history when a staff member leaves?
It stays with the hotel. Removing a member revokes their access to channels, files and history — nothing walks out the door with them.
Are channels private?
Every channel is public or private (invite-only), shown by a lock in the sidebar, and important announcements can be set read-only so they can't be replied to by mistake.
Can staff send voice messages?
Yes. Voice notes are auto-transcribed so they're readable and searchable, and a spoken request can become a tracked task — with automatic language detection for multilingual teams.
Does it work on mobile?
Yes — it runs on the phone your team already carries, so coordination happens where the work is.
See it on your hotel.
Book a 30-minute demo and we will set up your first channels on your property. Or start free and move the team over yourself.